Over 45.5 thousand digital services were provided to Kazan residents in 11 months of this year.
From this year, the Kazan Executive Committee has been providing 45 municipal services electronically. In 70% of cases, residents apply for them, said Dmitry Kremlev, head of the Department of information technologies and communications, today at the Business Monday.
“We have come a long way, but there is still more to go. After our first plans and projects were implemented, we realized how much the city is changing and the quality of life is improving. We have not yet transferred the entire scope of municipal services into a digital, but we already have the first results”, - said Ilsur Metshin, the Mayor of Kazan.
Dmitry Kremlev explained that all municipal digital services are displayed on the Tatarstan portal of state and municipal services, 28 services are integrated with the automated information system of the Multifunctional Public Digital Services (MPFC).
Over the 11 months of 2020, 45,549 digital services were provided to applicants. 65% of requests were received through the Tatarstan portal of state and municipal services.
“Another effective digital service was the introduction of the “Public discussions” information system in Kazan in 2018. It allows working with the reference to the territory and specifying the exact information included in the project of urban planning solutions. The discussion is held online, access to information and the possibility of participation are determined automatically based on the USIA account”, - D.Kremlev explained.
According to him, today public discussion of urban development issues is a standard task for the Department of Architecture. Therefore, specialists of this department of the Executive Committee held more than 470 public discussions with the participation of more than 4 thousand citizens.